1. Scope
This policy applies to information handled through the Mashighlight General Trading Ltd website and through direct communications initiated using the contact details published on it.
2. Information we may receive
The website does not currently contain an online enquiry form or customer account system. We may receive personal information when you contact us by telephone or email, including your name, organisation, contact details, enquiry and any information you choose to provide.
Our hosting provider may also process basic technical information such as IP address, browser type, device information, requested pages, timestamps and security logs.
3. How we use information
- To respond to enquiries and requests for quotations.
- To communicate about products, services, deliveries and business relationships.
- To maintain website security, performance and reliability.
- To meet applicable legal, regulatory, accounting or contractual requirements.
4. Sharing and disclosure
We do not sell personal information. Information may be shared with service providers, professional advisers, logistics or supply partners where reasonably necessary to respond to a request, perform a contract, operate the website or comply with the law.
5. Retention and security
We retain personal information only for as long as reasonably necessary for the purpose for which it was received, including legal and business record requirements. We apply reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
6. Your rights
Subject to applicable Kenyan data-protection law, you may request access to or correction of your personal information, object to certain processing, or request deletion or restriction where legally available. We may need to verify your identity before acting on a request.
7. External links
This website may link to third-party websites. Their privacy practices are governed by their own policies, and Mashighlight General Trading Ltd is not responsible for their content or privacy controls.
8. Contact us
Questions or privacy requests may be sent to info@mashighlght.co.ke or made by telephone at +254 723 696 275.
9. Policy updates
We may update this policy when our website, services or legal obligations change. The latest version will be published on this page.